Privacy Policy

“Being Misdiagnosed” / Terri McCormick website

Effective Date: October 2025

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases on our website (the “Site”).

By using the Site or providing personal information through it, you consent to the practices described in this policy.

2. Information We Collect

a) Order / Transaction Information

When you place an order, we collect information needed to complete that transaction. This may include:

  • Name

  • Shipping address

  • Billing address

  • Email address

  • Phone number

  • Payment method / billing details (via our payment processor)

b) Contact & Communication Information

If you contact us (e.g. via form, email, phone), we collect the information you provide to respond (name, email, message content, etc.).

c) Usage & Device Information

We may automatically collect certain information about your device and how you use the Site, such as:

  • IP address

  • Browser type

  • Pages visited

  • Timestamp

  • Cookies or similar technologies

This helps us operate, protect, and improve the Site.

3. How We Use Your Information

We use your personal data only for specific, limited purposes:

  • To fulfill orders (process payment, arrange shipping, confirm orders)

  • To communicate with you (order updates, responses to inquiries)

  • To improve the Site and user experience (via aggregated analytics)

  • To comply with legal obligations (e.g. responding to lawful requests)

We will not sell or rent your personal data to third parties.

4. Third-Party Processing & Disclosures

While we don’t share your data broadly, certain third parties may need limited access to perform necessary functions:

  • Payment Processors — to handle billing and payment transactions

  • Shipping Carriers / Fulfillment Services — to deliver your order

  • Analytics & Hosting Providers — for site performance, metrics, and security

We require these parties to keep your data confidential and use it only for permitted purposes.

We may also disclose personal information if required by law (e.g. to comply with a court order or subpoena).

5. Cookies & Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect device and usage data. These help us:

  • Remember preferences

  • Analyze site traffic

  • Improve site functionality

You can control or disable cookies via your browser settings, but doing so may affect your experience on the Site.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the reasons it was collected (e.g., completing orders, communicating with you), or as required by law. Once data is no longer needed, we will securely delete or anonymize it.

7. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Delete or request the erasure of your data

  • Object to or restrict processing

  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure—absolute security cannot be guaranteed.

9. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected such data, please contact us, and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and post the new version on this page. We encourage you to review this policy periodically.